Friday. 8:20pm: Telephone call number three from, arguably, the World's worst customer service team
- Agent: Mr. Dan. I'm calling regarding your request to activate Blackberry Enterprise Service. As an individual, you currently have Blackberry Internet Service. So you need to speak to another department. Can I give you their number?
- Me: As an individual, can I activate or convert from the service I have to Blackberry Enterprise Service?
- Agent: No.
- Me: Then why do you want me to call someone else?
- Agent: For more information on the service you can't have.
- Me: :-|
Notes